Production observability for AI workloads

Stop guessing what broke in production.

Skyportal finds what changed, ships the fix as a PR, and proves it held — on your workload.

Built for the AI that actually breaks.

  • Model serving
  • Agents & RAG
  • GPU workloads
  • Kubernetes / Slurm

Safe to connect to production.

  • Read-only first
  • Approval-gated
  • Full audit trail

From regression to verified fix.

Why Skyportal

AI workloads break in production, and the evidence of what changed is scattered across every tool you own. Skyportal rebuilds it into one causal timeline — and ships the fix as a PR, proven on staging.

When production breaks today

Something broke in production. No one can say what changed.

The cause could be a deploy, a config value, a model version, or the GPU itself — and the evidence lives in different tools: monitoring, run traces, GitHub, cloud state, deploy history, and Slack.

The slow part isn’t the fix. It’s finding what changed.
EXAMPLE

p95 latency doubled overnight on one inference path. The team tabs between Grafana, MLflow, deploy history, kubectl, and GPU telemetry, rebuilding the timeline by hand. Three hours in — still guessing.

Without Skyportal: ML team manually triaging a fragmented production regression.
Diagram of a fragmented production-debugging state. Center: ML team performing manual triage. Surrounding: seven disconnected tools (Tracking, Monitor, Cloud, Deploys, SSH, Git, Terminal). Each tool emits an independent signal — run traces from Tracking, p95 latency alert from Monitor, GPU telemetry from SSH, payload change from Deploys. Connections are tangled, illustrating the coordination overhead operators face.

Ask SARA what changed — she rebuilds the timeline across code, runtime, models, and infra.

Three common ways production AI breaks.

Every issue is diagnosed in production, every fix is proven on staging, and nothing reaches production until you promote it.

The GPU wasn’t the bottleneck — the CPU control plane was. A config PR, proven on staging: p95 5.1s → 1.8s.

These are three of dozens — missing instrumentation, KV-cache OOMs, model drift, retrieval degradation. See every failure and its fix in the Playbook →

Knowing what broke was never the job. Fixing it is.

Skyportal diagnoses the cause, ships a fix you approve, and proves it on your workload. And because it made that workload production-ready before you shipped, the answer to “what changed” is already there.

Before you ship, Skyportal checks the workload will actually run — the model fits the GPU, the runtime is packaged right, the instrumentation is in place — and pushes a verified-ready build to staging. So when something breaks later, there’s an answer.

Skyportal production-readiness check: model fits the GPU, runtime packaged right, instrumentation added, and a verified-ready build pushed to staging.

A regression lands, and SARA pulls the before-and-after off one timeline — deploys, configs, model versions, runtime, GPU telemetry — and ranks the likely causes, most to least probable.

Skyportal timeline ranking the likely causes of a regression, most to least probable.

It proposes the top fix, checks the blast radius, and — on your approval — opens a pull request in your GitHub. Your team reviews and merges; your GitOps ships it to staging. A real code change in your workflow, not a suggestion in a chat window.

A Skyportal-generated pull request in your repository changing serving config, with the blast radius checked first.

It re-runs your workload on staging to confirm the fix held. If it holds, it’s ready to promote to production; if it doesn’t, it reverts and works down to the next likely cause — until the workload passes.

Skyportal re-running the workload on staging, confirming latency and GPU memory recovered before promotion.

Every verified fix goes into operational memory — so the next diagnosis is faster.

Skyportal operational memory: each verified fix is recorded and the pattern learned, so the next diagnosis resolves in minutes.

Safe to connect
to production.

Read-only first. Nothing changes without your approval. Every change is a reviewable PR; every action is audited.

Read-only first

It watches before it touches anything.

Approval-gated

Changes ship only as PRs you review.

Full audit trail

Every action, logged end to end.

Works with what you already run

No SDK in your serving path. No re-platforming. Skyportal reads from the systems your stack already emits to — and ships changes back through your own GitHub workflow.

Hooks into

Reads state, logs, and run history — and ships changes back as PRs.

  • Kubernetes state · deploys · pod logs
  • Slurm jobs · queues · node state
  • MLflow runs · metrics · lineage
  • Weights & Biases experiments · metrics
  • GitHub reads history · opens PRs
  • Argo / GitHub Actions your existing GitOps ships it

GPU & host telemetry

Hardware and host metrics via the standard collectors.

  • NVIDIA DCGM GPU health · memory · util
  • Prometheus host & service metrics
  • OpenTelemetry traces · logs · metrics

Bring any framework

No per-framework integration or SDK — Skyportal operates at the run, config, and infra layer.

  • vLLM
  • TensorRT-LLM
  • SGLang
  • PyTorch
  • XGBoost
  • + whatever you run next

Most tools stop at “something’s wrong.”
That’s where the hard part starts.

LLM observability watches your app. APM watches your infra. Neither connects the change that broke production — your code, your config, your model version — to the workload it broke. And neither ships a fix and proves it.

Every verified fix is remembered. The next diagnosis starts where the last one ended.

Trusted by teams running AI in production

Finding the fix used to take days. Now it takes minutes.

Faster recovery. Lower compute. Engineers back on the roadmap.

Start with one workload.

Priced by workload, not by seat. Every paid tier ships fixes as PRs in your repo, proven on staging — you choose how much Skyportal watches.

Save 20% on Pro & Teams

Free

$0

For individual builders

See what SARA finds.

1 workload · 30-day history
1 seat

Includes

  • Production-ready setup (Prepare)
  • Basic instrumentation
  • Chat diagnosis + suggested fixes
  • Email alerts
  • Runs on the OpenAI & Anthropic APIs
Start Free

No credit card required.

Pro

$99 /mo

For small AI teams

Diagnose, fix, and verify — when you ask.

3 workloads · 3-month history
1 seat

Adds

  • Root-cause analysis on one timeline
  • Fixes as PRs in your repo — verified on staging
  • Dev / staging / prod environments
  • GitHub + CI integration · Slack alerts

Enterprise

From $2K /mo

billed annually

For platform & compliance teams

Your environment, your rules.

Custom workloads · all proactive · unlimited history · custom seats

Adds

  • Private deployment — dedicated backend or fully self-hosted model
  • Policy-based remediation
  • SSO, SCIM, custom roles
  • SLA + premium support
Talk to Us

Volume and multi-year pricing available.

What’s a workload? One monitored service or pipeline: an inference endpoint, a serving cluster, or a recurring training job.

Reactive vs proactive Reactive: SARA investigates when you ask. Proactive: SARA watches the workload and opens the diagnosis before you ask.

Seats Pro: add up to 3 seats at $100/seat/mo. Teams includes 5. Need more? Talk to us.

Start shipping verified fixes.

Bring one workload. Get your first verified fix.